California Legal Brief

The Rule of Jazmin Ayala-Ventura v. The Superior Court of Fresno County is that an employment arbitration agreement with potentially broad scope and indefinite duration is not substantively unconscionable when the employer's limited business operations restrict the realistic range of non-employment claims that could arise, under circumstances where the agreement provides mutual arbitration obligations, neutral arbitration procedures, and accessible dispute resolution terms.

The Rule of Diaz v. Thor Motor Coach is that forum selection clauses in motorhome warranties are unenforceable as unconscionable when they are part of warranty agreements containing other illegal provisions that violate California's Song-Beverly Consumer Warranty Act, even when the manufacturer offers to stipulate not to enforce the illegal provisions in the out-of-state forum.

The Rule of Fuentes v. Empire Nissan, Inc. is that a contract's format and illegibility generally do not support substantive unconscionability, but courts must closely scrutinize difficult-to-read contracts for unfair or one-sided terms when high procedural unconscionability exists, under circumstances where an employment arbitration agreement is presented in nearly illegible tiny print with minimal time for review.

The Rule of Wright v. WellQuest Elk Grove, LLC is that an arbitration agreement clause stating "an arbitrator will decide any question about whether a claim or dispute must be arbitrated" does not clearly and unmistakably delegate threshold arbitrability issues (including unconscionability and enforceability) to the arbitrator, under circumstances where the language is silent as to interpretation and enforceability issues and lacks specificity about applicable arbitration rules.